Last Updated: 2026-03-29 | Version: 2026-03-29
This Privacy Policy describes how Easy Algo ("Company," "we," "us," or "our") collects, uses, stores, and discloses information about users ("you") of the Easy Algo portal at portal.easyalgotools.com and related services (the "Service"). This policy is designed to comply with the EU General Data Protection Regulation (GDPR) and the South African Protection of Personal Information Act (POPIA). By using the Service, you consent to the data practices described in this Privacy Policy.
This document is provided for informational purposes and should be reviewed by a qualified legal professional before being treated as a binding legal instrument.
1.1 Account Information
When you create an account, we collect your name, email address, and authentication credentials. We may also collect profile information you voluntarily provide.
1.2 Payment Information
Payment processing is handled by Stripe. We do not store full payment card numbers or CVV codes. We store only Stripe customer identifiers and subscription status information necessary to manage your account.
1.3 Usage Data
We collect information about how you interact with the Service, including pages viewed, features used, session duration, IP address, browser type, device type, and referring URLs.
1.4 Communications
If you contact us for support or otherwise communicate with us, we retain records of those communications.
1.5 Terms Acceptance Records
We record the date, time, IP address, and version of the Terms of Service and Privacy Policy accepted by each user. This record is stored permanently and constitutes evidence of your agreement to these Terms.
We use the information we collect to: (a) provide, maintain, and improve the Service; (b) process payments and manage subscriptions; (c) send transactional emails including subscription confirmations, renewal reminders, and trial expiration notices; (d) send service updates and communications; (e) enforce these Terms; (f) comply with legal obligations; and (g) protect the rights, property, and safety of Easy Algo X and its users.
We do not sell your personal information. We may share your information with: (a) Stripe for payment processing; (b) email service providers for transactional and marketing communications; (c) analytics providers; (d) law enforcement or regulatory authorities when required by law; and (e) successors in the event of a merger, acquisition, or sale of assets.
We retain your account information and usage data for as long as your account is active and for a reasonable period thereafter. Terms acceptance records are retained permanently. Payment records are retained as required by applicable law.
We implement reasonable technical and organizational measures to protect your information. However, no security system is impenetrable and we cannot guarantee the absolute security of your data.
We share your data only with trusted processors under strict agreements. Key processors include:
| Provider | Purpose | Location |
|---|---|---|
| Stripe | Payment processing | USA (EU SCCs) |
| Whop | Membership management | USA |
| SendGrid | Transactional email | USA (EU SCCs) |
| Discord | Community access (optional) | USA |
| TradingView | Indicator access | USA |
| Manus | Platform hosting | USA |
| KuCoin / OneBullEx | Exchange volume verification | International |
We process your personal data only where we have a lawful basis under GDPR Article 6:
Contract performance
To provide the Service — verifying your exchange account, granting portal access, processing payments.
Legitimate interests
To improve the Service, detect fraud, and send transactional communications. We balance these against your rights.
Consent
For non-essential cookies and analytics. You may withdraw consent at any time via Account Settings.
Legal obligation
To comply with applicable South African and EU law, including POPIA and GDPR.
Under GDPR and POPIA, you have the following rights regarding your personal data:
Right of access
Request a copy of all personal data we hold about you.
Right to rectification
Request correction of inaccurate or incomplete data.
Right to erasure
Request deletion of your personal data (subject to legal retention requirements).
Right to portability
Download your data in a machine-readable format via Account Settings.
Right to restrict processing
Request that we limit how we use your data in certain circumstances.
Right to object
Object to processing based on legitimate interests, including direct marketing.
Withdraw consent
Withdraw consent for analytics cookies at any time without affecting prior processing.
Lodge a complaint
Contact your local data protection authority (ICO in the UK, or the Information Regulator in South Africa).
To exercise these rights, contact us at [email protected] or use the Account Settings page to download your data or request deletion. We will respond within 30 days.
Some of our third-party providers are based outside the EEA and South Africa. Where we transfer personal data internationally, we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses (SCCs), to protect your data to the same standard required by GDPR and POPIA.
We use cookies and similar tracking technologies to operate and improve the Service. By using the Service, you consent to the use of cookies as described in this policy.
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will take steps to delete it.
We may update this Privacy Policy from time to time. Changes will be posted on the platform with an updated "Last Updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
For privacy-related inquiries, please contact Easy Algo X support through the platform.